SUPPORT
Delivery Information
Our Delivery Process
Roba Ceylon Tea delivers the finest estate teas directly to your doorstep, ensuring freshness and quality in every package.
1. Order Confirmation
Once you place your order, you'll receive an instant email confirmation. Our team begins hand-picking and packing your selection from our freshest stock.
2. Careful Preparation
Every tin and sachet is meticulously checked for quality. We use specialized eco-friendly packaging designed to maintain the optimal aroma and moisture levels of the tea during transit.
3. Dispatch & Tracking
Orders are dispatched within 24-48 hours. You will receive a tracking number via email to follow your package's journey from our estate to your home.
4. Doorstep Delivery
Our trusted courier partners handle your tea with care. Most local deliveries arrive within 3-5 business days, while international orders typically take 7-14 business days.
Shipping costs are calculated at checkout based on weight and destination.
- Local (Sri Lanka): Flat rate starting from $2.00
- International: Calculated via DHL/FedEx real-time rates
- Free Shipping: On all orders over $100.00